Last updated: 28 July 2026

Digital products

Inspire Pack sells digital codes that are delivered electronically and revealed instantly. For this reason, once a code has been delivered to you, the order generally cannot be refunded or exchanged.

When you're covered

• Faulty or invalid code: If a code you received does not work, contact us right away with your Order ID. We will verify it and, if confirmed faulty, replace it or issue a refund.
• Wrong item delivered: If you received a different product or region than you ordered, we'll correct it at no extra cost.
• Order not delivered: If your payment was confirmed but no code was delivered, we will deliver it or refund you in full.

When refunds don't apply

• The code has already been redeemed or used.
• You purchased the wrong product, region or value by mistake after it was delivered.
• Payment cannot be verified or the payment screenshot was invalid.

How to request help

Email us at Support@inspirepack.store or use the Contact page with your Order ID and a short description of the issue. Our team responds 24/7 and aims to resolve every case as quickly as possible.

Processing time

Approved refunds are processed back to your original payment method. Depending on your provider, it may take a few business days to appear.